Over the years, we have developed an approach that focuses on key areas to help us to remain competitive and offers the best for our clients, employees and suppliers.
1. Consultation
We listen to want you need and want to achieve and suggest a range of options which best meet these requirements.
2. Design and quotation
Following the initial consultation, we draw up a technical design proposal and quotation and present this in a friendly, non-technical way which clearly demonstrates what can be achieved. This is combined with a detailed quotation along with any optional features requested.
3. Product demonstration and on site testing
We offer on-site product demonstration and site testing services to support and clarify the design proposals. This helps us to show our customers exactly what to expect and to qualify any technical aspects of the design.
4. Installation and commissioning
Our experienced installation team work alongside your staff of other contractors to provide a reliable service installed on programme with a flexible approach to accommodate the client’s needs. Commissioning services provide fine tuning and set up of the equipment along with full training in the use of the equipment.
5. Aftercare
We offer a full range of support services, planned, preventative and annual maintenance contracts; telephone support, follow up training and help with set-up.
“I inherited Scanaudio as a specialist provider 13 years ago and working with them since has always been a pleasure. There is never a question about their response, quality of the work or the professionalism of the service. We have also done some significant developments during this time and during difficult times, working with third parties, Dee always delivered. Scanaudio is a critical partner that helps Young Epilepsy to keep our young people safe”